01 / Diagnose
Remote Fault Diagnosis
Help identifying inverter errors, battery faults, monitoring problems and likely next steps.
£49
Independent Solar & Battery Technical Support
Intelligent energy.
Expert support.
Independent remote troubleshooting, battery optimisation and solar PV system reviews for homeowners and installers across the UK.
Independent adviceUK-wide supportRemote-first
Specialist services
Clear support. Transparent pricing.
Technical guidance tailored to your system, without unnecessary site visits.
02 / Optimise
Battery Optimisation
Review charge schedules, self-consumption and compatible smart tariff settings.
£89
03 / Review
Complete System Review
A broader remote assessment of your solar PV and battery configuration, performance and settings.
£139
For solar installation companies
Technical backup for your team.
Independent troubleshooting support, complex case review and remote assistance for installers. Bespoke pricing available.
Installer enquiriesOur approach
Technical expertise, without the guesswork.
01 — Tell us the issue
Share the manufacturer, model, symptoms and relevant error codes.
02 — We assess the system
We review the information and identify safe, practical next steps.
03 — Get a clear plan
Receive guidance and, where appropriate, recommendations for further investigation or local attendance.
Free initial enquiry
Tell us what's happening with your system.
No payment required to enquire. Share the essentials and we'll recommend the most suitable next step once our enquiry service launches.
Preview form — not yet connected. Information entered here is not sent to Kervo or stored in a customer database. Please don't enter real personal or sensitive system information while testing.
If you suspect an immediate electrical safety issue, stop using affected equipment where safe and seek an appropriately qualified local professional. This website is not an emergency service.